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Tuesday, December 31, 2019
How Do Leaders Inspire Continuous Improvement at Work
How Do Leaders Inspire Continuous Improvement at WorkHow Do Leaders Inspire Continuous Improvement at WorkIf youre still in the same role in two years, Ive failed. This statement was made by a Vice President to an employee who had taken the job working for him right out of college. This statement had a big impact on the employee. He had never thought that helping employees grow and develop aspart of the role of a leader. Now, this man was speaking specifically to a young, new employee- a new grad taking on his first professional job. Its elendlage practical or wise to think that every person is ready to move on within each two year period. Higher Level Jobs Take Longer to Learn for Employee Continuous Improvement The higher the job level, the longer you need to stay in the job before moving up the ladder. Otherwise, youre not ready for the demands of the next level. But, regardless of the level of employees, leaders should always look for opportunities to help their employees mov e to that next level. The concept of continuous improvement isnt just about increased responsibility and promotions, though. Continuous improvement is about every aspect of your career and work life- and your personal life. While every employee is responsible for improving their own life and career, if you want to progress to a senior leadership role, you need to focus on improving more than just your own work. Inspiring Continuous Improvement From Your Employees Continuous improvement is not just about getting youremployees promoted (although that is definitely part of it), its about improving their performance in their current job. It is also about changing the job and their responsibilities as they improve- so that they can continue to grow. The latter is more complicated. You need the same tasks accomplished, no matter how long the employee doing them has been in the job. But, you or the employee can always discover a better way to do a task. Helping your employees learn tha t better way will make your department look better. The improved process will make your employees feel better about themselves and prepare them for a promotion into a different job, even a lateral move. Some managers dont want their best employees to move on to different jobs- after all, good employees are difficult to redistributionspolitik. While this feeling is completely understandable, if your employees dont feel that they have the opportunity for continuous improvement, youll lose your best employees anyway. You just wont have any control or say in the matter. If you create a culture where improvement is expected and then rewarded with raises or promotions (eitherin place promotionsor promotions into new jobs), youll attract the very type of employees you love- the hard workers who are driven to improve and succeed. Continuous Improvement of Your Department Continuous improvement is not just about developing the employees, its about developing your department and responsib ilities, too. (At the same time, these activities will also develop your employees.) You need to constantly ask these questions. Is this the best way to do this task?Is there something that were not doing that we need to do?Is there something that we are doing that we need to stop? All three of these questions, when asked regularly, can lead to a continuously improved department or business function. Heres how to ask these continuous improvement questions. Question Is This the Best Way to Do This Task? Sometimes tasks are performed one way just because thats how the task has always been done. A manager might ask himself, Ive asked myself that question three times already, why on earth would I find a better way now? The answer may be that new technology has been created. But, you may also be asking the wrong person- try asking the employee who is responsible for the task. Keep up with professional publications- make sure that the employees also have access. You cant spend your whole life trying to find the holy grail ofproject perfectionism, but when an employee has a suggestion about how to improve things- listen. She may be right Question What Are We Not Doing that We Need to Do? Even when youre feeling overworked, you cant improve if youre not asking this question. What activities will not only help your clients or customers but will help develop your employees as well? You can become more efficient and better prepared to handle the future. If youre not looking for better ways to produce work, you may lose out. For instance, once Kodak was the king of film. When digital photos were introduced, Kodak managers didnt say, Hey, we should produce digital photos. Instead, they focused on their film. The result? Well, when was the last time you used film? Someone should have said, We need to focus on digital. What Are We Doing that We Should Not Do? This question isnt asked nearly often enough. An old story tells about a newly married young woman who buys a ham, cu ts off both ends of the ham, plops it in the pan and sticks it in the oven. Why did you cut off the ends of the ham? the husband asks. This is how you make ham, she says. You always cut off the ends. He pushes her a little more so she asks her mom, Why do you cut off the ends of a ham before baking it? The mom replies, Thats how my mother taught me to make a ham. The two of them go to grandma and inquire. Grandma says, My pan was too small to hold a whole ham. You can laugh at this silly story, but you may have activities that you do in your job that are done for reasons that no longer exist. A report that no one uses. A process that was replaced by an app. Asking this question regularly can bring about the spirit ofimprovementthat you need for a successful department. When you take the idea of continuous improvement seriously, youll begin to focus on making work better. for you and your employees. This means that you can create a better job without even updating your resume. Your e mployees will thank you for their continuous improvement opportunities as well. Related to Continuous Improvement and Leadership Need 6 Strategies to Promote the Growth of Your Employees?How to spielblttchen the Best Leadership Style for YouUse Servant Leadership to Improve Your Corporate CultureHow to Use the Principles of Adaptive Leadership in the Workplace
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